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Terms & Conditions
Last Updated: June 2026

Welcome to Apolo Sales. These Terms & Conditions govern your access to and use of our website, services, and solutions. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website or services.

1. About Apolo Sales

Apolo Sales is a sales and marketing agency providing services including, but not limited to:

  • Live Sales Agents

  • Customer Support

  • ServicesSocial Media Marketing (SMM)

  • Influencer Outreach

  • Lead Conversion and Retention Services

  • Brand Promotion and Engagement Solutions
     

The exact scope of services provided to each client shall be defined in a separate agreement, proposal, or contract.

2. Acceptance of Terms

By using our website or services, you confirm that:

  • You are at least 18 years old.

  • You have the legal authority to enter into agreements on behalf of yourself or your business.

  • You agree to comply with these Terms & Conditions.

3. Scope of Services

Apolo Sales provides customized services based on each client's requirements. Services may include:

  • Inbound and outbound sales calls 

  • Lead engagement and conversion

  • Player retention campaigns

  • Customer support operations

  • Social media content creation and management

  • Influencer outreach and campaign coordination

  • Customer feedback collection and reporting


Service details, pricing, timelines, and deliverables will be outlined in a separate written agreement between Apolo Sales and the client.

4. Client Responsibilities
 

Clients agree to:

  • Provide accurate and complete information.

  • Supply all necessary materials, access, approvals, and data required for service delivery.

  • Ensure their business operates in compliance with all applicable laws and regulations.

  • Cooperate in a timely manner to support project execution.
     

Apolo Sales shall not be responsible for delays, reduced performance, or service interruptions resulting from incomplete, inaccurate, or delayed information provided by the client.

5. Payments & Fees
 

  • All pricing and payment terms shall be agreed upon in writing before services commence.

  • Invoices must be paid according to the agreed payment schedule.

  • Late payments may result in suspension or termination of services.

  • Unless otherwise agreed in writing, all payments made to Apolo Sales are non-refundable.

6. Confidentiality
 

Both parties agree to maintain the confidentiality of all non-public information shared during the business relationship, including but not limited to:

  • Business strategies

  • Customer and player data

  • Sales scripts

  • Marketing campaigns

  • Reports and analytics

  • Pricing information

  • Internal processes and methodologies
     

These confidentiality obligations shall survive termination of the business relationship.

7. Client Confidentiality & Non-Disclosure
 

Apolo Sales treats all client relationships as strictly confidential.

Unless expressly authorized in writing by the client, Apolo Sales shall not disclose, publish, advertise, or otherwise reveal:

  • The client's identity or company name

  • Details of the business relationship

  • Campaign information

  • Player data or player feedback

  • Commercial terms, pricing, or agreements

  • Performance metrics, reports, or results

  • Internal processes, strategies, or operational information
     

Apolo Sales may require employees, contractors, and service providers to enter into separate Non-Disclosure Agreements (NDAs) to ensure the protection of confidential information.

These confidentiality obligations shall remain in effect during the business relationship and continue after its termination.

Any public reference to a client, including testimonials, case studies, logos, or marketing materials, shall require the client's prior written consent.

8. Data Protection & Privacy
 

Apolo Sales is committed to handling personal data responsibly and in accordance with applicable data protection laws.

Clients are solely responsible for ensuring they have the lawful right to share customer, player, or lead data with Apolo Sales.

Any data processed by Apolo Sales will be used solely for the purpose of providing agreed services.
 

9. Call Monitoring & Recording
 

Where permitted by applicable law, calls conducted by Apolo Sales may be monitored or recorded for:

  • Quality assurance

  • Staff training

  • Compliance purposes

  • Performance evaluation

Clients are responsible for ensuring that any required disclosures or consents related to call recording are obtained in accordance with applicable laws and regulations.
 

10. Intellectual Property
 

Unless otherwise agreed in writing, all content, scripts, designs, strategies, reports, materials, and other work products created by Apolo Sales remain the intellectual property of Apolo Sales.

Clients may use deliverables solely for their intended business purposes and may not resell, distribute, reproduce, or modify such materials without prior written consent.
 

11. Performance Disclaimer
 

Apolo Sales provides professional sales, support, and marketing services but does not guarantee specific outcomes or results.

This includes, but is not limited to:

  • Sales volume

  • Conversion rates

  • Revenue growth

  • Deposit activity

  • Retention rates

  • Customer engagement metrics

Results depend on multiple factors beyond Apolo Sales' control, including traffic quality, product offering, market conditions, customer behavior, and client cooperation.
 

12. Compliance & Regulated Industries
 

Clients are solely responsible for ensuring compliance with all applicable laws, regulations, licenses, advertising requirements, and industry-specific obligations.

For clients operating within regulated industries, including iGaming, betting, and gambling, the client remains solely responsible for regulatory compliance, licensing requirements, responsible gambling obligations, and market restrictions.

Apolo Sales does not provide legal or regulatory advice.
 

13. Independent Contractor Relationship
 

Apolo Sales operates as an independent contractor.

Nothing within these Terms shall create any partnership, joint venture, employment, or agency relationship between Apolo Sales and any client.
 

14. Non-Solicitation
 

Clients agree not to directly or indirectly hire, solicit, engage, or attempt to recruit any Apolo Sales employee, contractor, or representative during the term of the engagement and for a period of twelve (12) months following its termination without prior written consent from Apolo Sales.
 

15. Limitation of Liability
 

To the maximum extent permitted by law, Apolo Sales shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Loss of profits

  • Loss of revenue

  • Loss of business opportunities

  • Third-party service failures

Apolo Sales' total liability arising from any claim shall not exceed the amount paid by the client for the services giving rise to the claim.
 

16. Third-Party Services
 

Apolo Sales may utilize third-party software, platforms, communication tools, or service providers in the delivery of its services.

Apolo Sales shall not be responsible for:

  • Service interruptions

  • Downtime

  • Security incidents

  • Policy changes

  • Performance issues related to third-party providers
     

17. Termination
 

Either party may terminate a service agreement in accordance with the terms outlined in the applicable contract.

Upon termination:

  • Outstanding invoices become immediately due.

  • Access to services may be suspended or discontinued.

  • Confidentiality obligations shall remain in effect.

  • Fees already paid are non-refundable unless otherwise agreed in writing.
     

18. Force Majeure
 

Apolo Sales shall not be liable for delays or failures resulting from circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • War or civil unrest

  • Pandemics

  • Internet outages

  • Cybersecurity incidents

  • Utility failures
     

19. Governing Law
 

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Georgia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Georgia.
 

20. Amendments
 

Apolo Sales reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on this website and become effective immediately upon publication.
 

21. Contact Information
 

For questions regarding these Terms & Conditions, please contact:

Apolo Sales
Email: info@apolosales.com
Website: www.apolosales.com

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